What is Payment Terms?

    Updated: 24 March 2026

    Payment terms are the contractual arrangements governing when, how, and under what conditions invoices must be paid. They include the payment period (for example, 30 days from invoice date), the payment method (bank transfer, direct debit), any discounts for early payment, and the consequences of late payment. Payment terms directly affect your cash flow position and are therefore one of the most important negotiation points in any business contract.

    How does payment terms work?

    The payment period is the core element of payment terms. In the Netherlands, the statutory maximum payment period for B2B transactions is sixty days, unless parties expressly agree otherwise in writing and the longer period is not manifestly unfair to the creditor (Article 6:119a of the Dutch Civil Code). In practice, most SMBs work with periods of fourteen to thirty days.

    Beyond the period, payment terms often specify the payment method. Direct debit gives you as a supplier certainty of payment and is sometimes rewarded with a discount. Bank transfer gives the buyer more control. Some contracts work with advance payment (full or partial) or milestone payments for long-running projects.

    Early payment discounts are an effective tool for improving cash flow. A typical example is "2/10 net 30": two percent discount if paid within ten days, otherwise the full amount within thirty days. Two percent sounds modest, but annualised it represents a return of over 36 percent.

    The consequences of late payment are also set out in the payment terms. By default, you are entitled to statutory commercial interest on the outstanding amount, plus extrajudicial collection costs. But many contracts add penalty clauses or surcharges on top. As a buyer, be aware of what you are accepting.

    An often-overlooked element is invoicing frequency. For ongoing services, the payment terms determine whether you are billed monthly, quarterly, or annually. Annual advance payment favours the supplier; monthly billing gives you as buyer more flexibility.

    Why does this matter for SMBs?

    Payment terms have a direct impact on your cash flow. A difference of fourteen versus thirty days on a monthly invoice of five thousand pounds means you have five thousand pounds more or less working capital available at any given time.

    For SMBs that depend on timely payments from their own customers, aligning incoming and outgoing payment terms is critical. If your customers pay you in sixty days but your suppliers must be paid in fourteen, you are financing the difference from your own working capital.

    How to manage this correctly

    • 1Align your outgoing payment terms with your incoming terms to prevent cash flow gaps
    • 2Negotiate discounts for direct debit or early payment — suppliers offer this more often than you might expect
    • 3Specify what happens with disputed invoices: suspend payment of the disputed amount only, not the entire invoice
    • 4Avoid payment terms shorter than fourteen days unless your cash flow position allows it
    • 5Check that the payment terms are consistent with the rest of the contract, particularly any penalty clauses

    Sources

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